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Privacy Policy

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Last updated: [Insert 10/05/2026

]

TrainVet (“we”, “our”, “us”) operates the website www.trainvet.com and provides online training, courses, and digital learning services. We are committed to protecting your privacy and complying with international data‑protection laws.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

Information You Provide

  • Name, email address, phone number

  • Account login details

  • Payment information (processed securely by third‑party providers)

  • Course enrollment details

  • Messages sent through forms or support channels

Information Collected Automatically

  • IP address and approximate location

  • Device type, browser type, operating system

  • Pages visited, clicks, time spent

  • Cookies and tracking technologies

Information from Third Parties

  • Payment processors (e.g., Stripe)

  • Analytics tools (e.g., Google Analytics, Wix Analytics)

  • Social login providers (if enabled)

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2. How We Use Your Information

We use your information to:

  • Create and manage your TrainVet account

  • Deliver courses and training materials

  • Process payments

  • Improve website performance

  • Send service updates and notifications

  • Provide customer support

  • Comply with legal obligations

We do not sell your personal data.

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3. Legal Basis for Processing

Depending on your location, we process your data based on:

  • Consent

  • Contract performance

  • Legitimate interest

  • Legal obligation

This includes compliance with GDPR (EU), CCPA/CPRA (USA), LGPD (Brazil), and PDPL (Saudi Arabia).

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4. Cookies & Tracking

We use cookies to:

  • Enable website functionality

  • Remember your preferences

  • Analyze traffic

  • Support marketing campaigns

You can manage cookies through your browser or our cookie banner.

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5. Data Sharing

We may share your data with:

  • Wix.com (hosting)

  • Stripe (payments)

  • Analytics and marketing partners

  • Email service providers

  • Legal authorities when required

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6. International Data Transfers

Because we operate globally, your data may be transferred to other countries. We use safeguards such as Standard Contractual Clauses (SCCs) when required.

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7. Data Retention

We keep your information only as long as necessary to:

  • Provide services

  • Meet legal requirements

  • Resolve disputes

You may request deletion at any time.

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8. Data Security

We use technical and organizational measures such as:

  • SSL encryption

  • Secure payment processing

  • Access controls

  • Regular monitoring

No system is 100% secure, but we take reasonable steps to protect your data.

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9. Children’s Privacy

TrainVet is not intended for individuals under 18 years old. We do not knowingly collect data from minors.

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10. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct your data

  • Request deletion

  • Restrict processing

  • Withdraw consent

  • Request data portability

  • Opt out of marketing

Contact us to exercise your rights.

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11. Country‑Specific Compliance

GDPR (EU)

Full GDPR rights apply.

CCPA/CPRA (California)

California residents may request disclosure, deletion, and opt‑out of data sharing.

LGPD (Brazil)

Brazilian users have rights to access, correction, anonymization, and portability.

PDPL (Saudi Arabia)

We follow PDPL requirements for consent, data minimization, and secure transfer.

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12. Third‑Party Links

We are not responsible for the privacy practices of external websites.

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13. Changes to This Policy

We may update this Privacy Policy. The updated version will be posted on this page.

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14. Contact Us

Email: info@trainvet.com Website: www.trainvet.com

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Title: Terms & Conditions Slug: /terms-and-conditions

Terms & Conditions

Last updated: [10/5/2026

]

By accessing or using www.trainvet.com, you agree to these Terms & Conditions. If you do not agree, please stop using the website.

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1. Our Services

TrainVet provides:

  • Online courses

  • Digital training materials

  • Professional development resources

  • Certificates of completion (when applicable)

We may update or modify services at any time.

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2. User Accounts

You agree to:

  • Provide accurate information

  • Keep your login details secure

  • Be responsible for all activity under your account

We may suspend accounts for misuse or violations.

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3. Payments & Refunds

  • Payments are processed securely through third‑party providers (e.g., Stripe).

  • Prices may vary by region.

  • Refunds follow our Refund Policy (add your rules here).

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4. Intellectual Property

All content on TrainVet.com—including videos, text, graphics, and course materials—is owned by TrainVet or its licensors.

You may not:

  • Copy

  • Distribute

  • Resell

  • Share course materials publicly

Unless we give written permission.

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5. Prohibited Activities

You agree not to:

  • Use the site for illegal purposes

  • Attempt to hack or disrupt the platform

  • Share your account

  • Upload harmful content

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6. International Use

TrainVet operates globally. You are responsible for complying with local laws in your country.

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7. Limitation of Liability

TrainVet is not liable for:

  • Loss of data

  • Service interruptions

  • Third‑party actions

  • Indirect or consequential damages

Use of the website is at your own risk.

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8. Termination

We may suspend or terminate your account for:

  • Violating these Terms

  • Fraudulent activity

  • Abuse of services

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9. Governing Law

Unless required otherwise by local law, these Terms are governed by the laws of:

  • Spain

Choose the jurisdiction that fits your business.

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10. Contact

Email: info@trainvet.com Website: www.trainvet.co

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