About
This training program provides veterinary professionals with practical strategies to minimize missed appointments and optimize clinic workflows. Participants will explore the underlying reasons for client lateness, implement a structured 5-Layer System for confirmations, and apply scheduling psychology to improve overall compliance. The curriculum covers everything from automated reminder systems and communication techniques to tracking essential performance metrics and managing high-stakes surgical scheduling. By the end of this course, practice managers and clinicians will have the tools to reduce lost revenue, decrease staff stress, and ensure better patient care through improved attendance.
You can also join this program via the mobile app. Go to the app